Partial refunds for ice cave cancellation

If part of your tour proceeds while another part is cancelled, you must reach out to your sales provider. Alternatively, if you booked your tour through our website at www.mountaineers.is, please contact us at ice@mountaineers.is to request a partial refund.

For example, if your ice cave visit is cancelled but the snowmobiling portion of the Glacier Ice Cave Snowmobile Tour from Gullfoss goes ahead, you will be eligible for the following refunds:

• ISK 5,500 per adult (18+ years)

• ISK 4,125 per teenager (12-17 years)

Please allow 3 to 10 days for the refund to be processed and reflected on your debit or credit card.